Privacy Policy
Introduction
At MentalClone, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mind upload services. Because our platform involves creating digital representations of your consciousness, we understand the sensitive nature of the data you entrust to us.
This policy applies to all information collected through our website, application, and services. By using MentalClone, you consent to the data practices described in this policy. We may update this policy from time to time, and we will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Information We Collect
We collect information that you provide directly to us, including account registration information such as your name, email address, and password. We collect the files you upload to build your mind clone and the text we extract from them. The app accepts PDF, Word, Excel, PowerPoint, plain text, CSV, RTF and image files; it does not accept audio or video. We also keep the questions you ask your clone and the answers it gives.
We automatically collect certain information when you use our services, including usage data, device information, IP addresses, and interaction logs. This helps us improve our services and ensure security. We use cookies and similar technologies to remember your preferences and enhance your experience.
How We Use Your Information
We use your information to run the service: extracting text from the files you upload, and answering your questions from that material. To write an answer, the relevant fragments of your own documents are sent to our model provider, Google Gemini, together with your question. Only you can query your clone. We do not train any model of ours on your content, and we do not sell it.
We may use your contact information to send you service-related communications, respond to your inquiries, provide customer support, and send you important updates about our services. You can opt out of marketing communications at any time while still receiving essential service notifications.
Data Security
Traffic between you and the app is encrypted with TLS. Your uploaded files and the text extracted from them are stored on our server without an additional layer of encryption at rest, and we would rather state that plainly than claim a protection we do not apply. Access is restricted: every document and conversation belongs to one account, and a request from any other account is refused. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. You can modify your account settings, control what information is included in your mind clone, manage privacy settings, and request deletion of your data or entire account. We will honor these requests in accordance with applicable law.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account or request data deletion, we will remove your information from our active systems, though some information may remain in backups for a limited period as required by law or for legitimate business purposes.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or through our support channels. We are committed to addressing your concerns and ensuring your privacy is respected.